Frequently Asked Questions

What ICT areas do you specialise in?
We're different because we invest in a competency-based approach to finding the very best candidates. In turn, this approach supports the terrific work of our dedicated account management teams. To effectively partner our clients, we offer a primary sourcing strategy based on client technology requirements and specific roles. We also offer skilled and experienced recruitment consultants across all Primary Technology Verticals, including:

• Applications Development
• Infrastructure Services
• Testing Services
• Strategy and Architecture
• Project Management and Business Analysis
• Program Office
• Data Management
• ERP

What is involved in your recruiting process?
Our account managers undertake a 360-degree recruitment process, commencing with full role briefing, pre-qualification and interview of candidates, through to shortlist presentation, management of offer, placement and follow-up.

How do you screen your candidates?
Sapphire Technologies has an in-depth candidate screening and interview process to ensure our recruitment consultants have the ability to match candidates to client requirements, every time. We evaluate the candidate's technical ability, experience and business knowledge, as well as their interpersonal and communication skills. On every single occasion, you can be assured that a candidate has been screened in accordance with your individual business requirements prior to referral and we are placing candidates in positions best suited to their individual needs and background.

What is the average response time a customer can expect?
With a comprehensive database of pre-qualified ICT professionals across Australia and New Zealand, our key goal is to always provide clients with an efficient and responsive service. On average, we provide appropriate candidate shortlists within 24 to 48 hours.

As a hiring manager, why would I choose Sapphire Technologies over another agency?
As any employer knows, skills shortages are on the increase. We know you are looking for an ICT recruitment partner with the capacity to tap into the right candidate networks. That's where Sapphire Technologies can really help. Our experienced and qualified recruitment consultants 'live and breathe' the ICT industry and are the reason our business continues to grow and succeed. We understand the industry, we understand our clients and candidates, we deliver what we say we can and we have a stable and solid track record.

Do you have international recruitment capabilities?
With our global network of 11 member companies operating across more than 60 offices in nine countries, Sapphire Technologies is one of the most extensive ICT staffing companies in the world. Employers from around the globe, ranging from small hi-tech start-ups to multinational leaders, rely on Sapphire Technologies' "Global Presence, Local Focus" strategy to strengthen their competitive positions through access to the best ICT talent.

Our parent company is the international staffing services leader, Vedior NV. With operations spanning 49 countries worldwide, Vedior provides unparalleled access to candidates, resources, technology and experience.

Are your consultants qualified in ICT recruitment?
We focus on recruiting skilled consultants who not only have expertise in general employment and staffing issues, but have relevant qualifications and a strong track record with specific technologies.

We also encourage all our employees to participate in ITCRA's Certified Recruitment Professional Program. The program is designed to provide recruitment consultants with a formal ICT recruitment certification and the training needed to provide ethical and professional services.

If you don't have an office location near me, can you still assist me in finding ICT staff?
Definitely. We operate national candidate databases across Australia and New Zealand and conduct localised recruitment campaigns on behalf of clients. We utilise the same service delivery model across the region, to ensure you will receive the same high quality service levels wherever you are.

Do you offer online timesheeting facilities?
Yes, we provide both clients and contractors with web-based timesheeting solutions, eTime and TESSA. Our consultants can provide a full demonstration on request.

When will I be invoiced and how?
As we pay our contractors weekly, we also invoice weekly for contract placements. Invoices for permanent recruitment are generated at time of placement. They can be formatted to meet your organisational requirements and can be delivered in hard copy, via email or online.